The ability to use HTTPS protocol to access account and submit surveys

Prepared survey templates covering all standard tasks, such as evaluating customer satisfaction, website visitor feedback, etc.

Select a single item from a list of response options, only one of which is displayed on the page in a drop down list (useful for large lists like countries)

Select a single item from a list of response options, all of which are displayed on the page as a radio group (useful for small lists like gender, age group etc.)

Select multiple items from the list of response options, all of which are displayed on the page as check boxes

Enter a single line of text (e.g. name, e-mail)

Enter several lines of text into a box (e.g. comment, opinion, address)

Ability for the respondent to enter his own answer (open-ended response type), e.g. "Other, please specify:"

Textual comments that can be added between questions for explanatory purposes, to display survey instructions etc.

Choose between answers to multiple questions grouped in a table; in this case, response options may be either check boxes or radio group (this type of question is useful to estimate complex issues, e.g. levels or satisfaction with different products)

Answer to multiple questions grouped in a table; response options are questions of any kind.

Add custom HTML code to any place of your survey.

Make surveys entirely on your own without using templates; in this case, a blank survey will be created

Copy and edit previously created surveys

Split large surveys into several pages (for convenience or logical grouping)

Ability to draw new questions in dependence upon the respondent's answers to previous questions, thus allowing several different scenarios for the same survey

Add images and photos to survey

Add logo to the survey header

Format the survey using fonts, styles, headings, and more

Choose between several prepared survey layouts. Section 508 compliant

Ability to use HTML tags to format the survey text layout

Marking question as required for answer by the respondent (such questions are marked by red asterisk); the respondent will not be able to submit the survey unless he had answered all the required questions

You can write survey questions and collect responses in different languages

Use built-in library of common questions like rating scales, country lists, assortments, etc, and create library sets of your own

Redirect the respondent to a custom URL once the survey is completed (usually your home page)

Obtain the unique survey URL to e-mail it to the respondents sample or publish to web

Obtain the survey's HTML code ready to be embedded into your website to create a standalone survey page

Send out invitations to participate in the survey employing the CreateSurvey mailing engine

Send out follow-ups or reminders to those who ignored the original invitation

Use custom text in the invitation message

Ability to correct misspellings and typos even if the survey is running

Give the password to your focus group so that casual or unwanted surfers cannot enter it

You get an e-mail in your inbox each time a new respondent completes the survey

View summary reports with graphs

View a detailed report on each participant

All reports are real-time and reflect all the submitted responses

Reports with multiple user-defined conditional filters and layout options. Can be saved for further reuse.

Download your survey reports for offline viewing and/or processing

Download your survey reports in the CSV file format and import them into MS Excel

Download your survey reports in the cross-tabulation format

See survey reports filtered by date (starting and ending points)

Ability to show survey results to the public (no need to log in to account), by default survey results are available to account holder only.

Exclude or include responses to particular questions in the public statistics (usually to exclude sensitive or anonymous information that you do not want to display to other respondents or common surfers)

Delete individual responses (not all of them) from the data base

Available 24×5×365; response is provided in 1 business day (1-3 hours in most cases).

Available on business days